Architecturally designed by celebrity architect Joanne Green, Frankie's Richmond flagship is a New York loft-inspired room like no other in Melbourne. From the moment you walk in, the interior speaks for itself — light, bright, and with incredible attention to detail. It begins with a consultation: time to sit down, listen, and develop your unique hair journey. Within the first year, Frankie was crowned the highest-reviewed salon in Melbourne. You've found your forever salon, and we can't wait to meet you.
Step inside and the three circular backlit mirrors glow from their arched niches — the signature "Three Moons" of a space designed to quiet the city and begin something beautiful. Bone plaster walls, warm oak joinery, terrazzo floors, and tan leather chairs: every detail deliberate.
At Frankie, every appointment begins with the consultation — not behind the chair, but in a private, mood-lit, aroma-filled relaxation bar where we sit down, listen, and develop your unique hair journey. We take time to understand your history, your vision, and what's honestly achievable.
Once comfortable, you'll experience Aveda at its finest: naturally derived, plant-based products that leave your hair feeling reborn. We've hand-selected Melbourne's best stylists to guarantee a five-star experience, every visit.
"Aveda products are vegan, cruelty free, professionally developed, clinically tested and go to exceptional lengths to be respectful of the earth."
From precision colour and balayage to blow waves, cuts, and curls — every service starts with honest advice and ends with results you can feel.
Sixteen stylists. Every one of them chosen for their craft, their care, and their honesty with a client in the chair.
"Great experience — I have very curly hair which hairdressers usually seem either not to know what to do with... Beth herself has beautiful curly hair and knew exactly what product to use, how to cut it and had a special curly brush that styled it really nicely — very happy with the result."
"James is an absolute star. He did an incredible job transforming my hair to a beautiful blonde — love love love!!"
"Excellent service and great atmosphere. Highly recommend Jaz — blow wave was fast and fabulous"
"Absolutely fantastic from the moment I walked in the door... James who blow waved my hair perfectly for a wedding. Everyone was lovely. I will be back!!!"
"Gorgeous salon. Great blow dry — travelling from Sydney for the tennis and got a blow dry, would highly recommend."
"First time customer at Frankie Salon in Richmond and I'll definitely be back! Amy V restyled my hair and I couldn't be happier with my new bob!! A very welcoming environment, friendly staff… and even a chocolate teddy bear with my cuppa!!"
"Wonderful experience with Amy! She was attentive and took the time to meticulously restyle my dense waves..."
"There are a wonderful bunch of helpful and friendly staff at Frankie's. It was a great haircut with real attention to getting it right."
"I had such a great experience at Frankie Salon yesterday! Jaz did such an amazing job with my blow wave and I am so happy!"
Most salons sell mystique. Frankie sells candour. Before we touch your hair, we tell you exactly what's possible — and what isn't. That's the promise behind every five-star review.
Tell us your full hair history — products used, previous colour, anything relevant. The more we know, the better we can plan your journey together and set honest expectations from the start.
We kindly ask for a minimum of 24 hours' notice to cancel or reschedule. A cancellation fee of 50% of the appointment value applies — and we appreciate you arriving 10 minutes early.
We recommend Botanical Repair and K18 treatments to protect and restore your hair throughout the colour process — think of them as insurance for your investment. We'll explain exactly why.
The perfect gift for the person who deserves a five-star morning.
